Call Doctor Home Health Care App Privacy Policy
Many mobile healthcare applications are being created and offered to users for self-care and diagnostics, with little control over their efficacy or safety. You are entrusting us with sensitive personal information when you use our App. Our company’s policy is to protect individual user data and app privacy rights and be transparent about our data practices. We are committed to maintaining that trust.
Our App Privacy Policy explains the types of data we collect, how we use and share them, and how you can control them. We have compiled a summary of our Privacy Policy to overview our data practices briefly. It will help if you read the full policy to get valuable information about your data, our use, and your rights. Please read this Privacy Policy thoroughly, but here are a few key points we hope will be helpful:
We typically collect a variety of types of information from and about users of the Healthcare Services that we offer, including, but not limited to, the following data:
Which can be used to identify you personally, such as your name, billing address, national ID, e-mail address, home, work, and mobile phone numbers, date of birth, credit, or debit card number (only for payment purposes), and information about your Provider accounts or patient portal accounts, such as your racial or ethnic origin, sexual orientation and preferences, gender identity, and other similar details (collectively, “Personal Data”).
We gather the following data:
Automatically as you use our Digital Services or navigate through them, your Internet activity while using our App and other information collected through cookies and other tracking technologies are examples of automatically collected data.
The global positioning system and your cell phone’s unique identification number (Geolocation) enable us to gather your actual or estimated location in real time.
Information you give us:
We Get the following information from you when you use our Digital Services:
Personal Information, like the information mentioned above. When you fill out forms on our Digital Services, the information you provide includes information when you register to use our Digital Services, use our services or any other services made available through the Digital Services, book through our App, or ask for more assistance. Additionally, if you report a problem with our Digital Services, we may request information from you.
If you contact us, records such as copies of your correspondence, including e-mail addresses are stored in our data.
Information about how your booking is fulfilled and how you transact with our Digital Services is also added. Before placing an order through our Digital Services, you may be asked to provide your financial information.
In addition, you have the option of making information available for publication or display (collectively, “User Contributions”) in public areas of the Digital Services or for transmission to other Digital Services users or third parties (collectively, “Posts”). Your User Contributions are transmitted to other users and posted on the platform at your own risk.
Automatic Information Collecting and Tracking
When you download, use, and access the App, it may use technology to collect the following information automatically:
Specifics of use
Specifics of UseWe may automatically collect certain information about how you access and use the App, such as traffic data, logs, and other communication data, as well as the resources you use on or through the App.
Details about the device
Your mobile device’s unique identifier, IP (Internet Protocol) address, operating system, browser type, mobile network information, and telephone number are among the information we may collect about your internet connection and mobile device.
Files and information that are stored
The App may also access metadata and other data associated with other files on your device. Examples include personal contacts, audio and video clips, photographs, and information from an address book.
GOAL
To correspond with you by your chosen preference, such as by registering you for alerts; communicating with, surveys, financial, and other company-related information; responding to your request for information.
- Troubleshooting
- Data analysis
- Testing
- App maintenance
- Support
- Data hosting
The privacy policy of this App is essential.
Children under the age of 18
Children under 18 are not permitted to use our app for Digital Services, and our Digital Services are not intended for children under 18. If we learn of any information about a minor, we will remove it.
- Without parental or legal consent, our digital services are not intended for children under 18.
- To the greatest extent possible, we require that your parents or legal guardian use our Digital Services on your behalf if you are under 18.
- Please do not use or provide information on or through our Digital Services.
- If you are under 18 and do not have parental permission, including any username you may use and your address, phone number, e-mail address, and other information.
- We will delete any Personal Data we learn to have collected from children under 18 without verifying parental consent. Please contact us using our contact information if you suspect we may have information from children under 18.
Permission For Smart Applications To Access Personal Data
Depending on the User’s device, innovative applications may ask for specific permissions to access personal data, as outlined below:
- Before accessing the relevant data, the User must grant these permissions by default.
- The User can revoke the consent at any time after it has been granted.
- Users can withdraw these permissions by referring to the device settings or contacting the Owner at the contact information provided in this document for assistance.
- The User’s device may play a role in determining the precise method for controlling app permissions.
- Removing these permissions may affect how certain innovative Application services and features work.
- The smart Application can access the relevant Personal Data if the User grants any of the permissions listed below.
Calendar
When scheduling booking for teleconsultations, the Calendar Application may request permission from Calendar.
Location
Device location information is used to drive the user experience (lookups for nearby connections), but it is not saved or linked to personal information.
Camera
This camera permission is to gain access to the camera on the device to perform OCR on user identification documents.
Storage and Photos, Media, and Files
Storage permission is required to store camera-captured images and later access those images when needed.
Protection of Personal Information and Data
As stated above, our healthcare application connects with systems operated and maintained by healthcare institutions.
