Call Doctor Home Health Care Doctor App Privacy Policy

At Call Doctor, we are committed to protecting the privacy and confidentiality of our users, specifically doctors who utilize our app. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using the Call Doctor app, you consent to the practices described here.

1. Information Collect and Use

1.1. Account Information:

When you sign up for Call Doctor, we collect certain information to create and manage your account. This may include your name, contact details, professional credentials, and specialization.

1.2. Communication Data:

We may collect data related to your communication within the app, such as messages exchanged with patients, appointment requests, and consultations. This information is securely stored and used for the purpose of providing seamless doctor-patient interactions.

1.3. Usage Data:

We collect data on your app usage, including log files, device information, and actions performed within the app. This helps us improve our services, troubleshoot issues, and ensure a smooth user experience.

2. Data Security

2.1. Confidentiality:

We understand the importance of maintaining the confidentiality of patient information. As a doctor using the Call Doctor app, you are bound by professional and legal obligations to protect patient data and maintain its confidentiality.

2.2. Technical Safeguards:

We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration. This includes encryption, secure data storage, access controls, and regular security audits.

3. Data Sharing

3.1. Patient Data:

As a doctor using the Call Doctor app, you may receive personal and health information from patients. It is your responsibility to handle this data with care and in compliance with applicable privacy laws and regulations.

3.2. Third-Party Services:

Call Doctor may integrate with third-party services to enhance app functionality. However, we only collaborate with trusted partners who meet stringent privacy and security standards. Any data shared with third parties will be done with your explicit consent or as required by law.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Upon termination of your account, we may retain certain data in a de-identified or aggregated form for analytical purposes.

5. User Control

5.1. Access and Modification:

You have the right to access, update, and correct your personal information stored in the Call Doctor app. You can review and modify your account details within the app settings.

5.2. Account Deletion:

If you wish to delete your Call Doctor account, please contact our support team. We will promptly and securely delete your personal information, except as required by law or for legitimate business purposes.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review the policy periodically. Your continued use of the Call Doctor app after any modifications indicates your acceptance of the revised Privacy Policy.

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at: 800 200 400.

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