FAQs
Patient's Resource
Yes, we send General Physicians accompanied by a nurse for Home, Office, Hotel visit.
Doctors, nurses and physiotherapists are available 24/7, 365 days a year. All our services are accessible on weekends including public holidays.
Once the call is confirmed, a doctor will be at your place in 30-45 minutes. For Sharjah, the turnaround time is one and a half hour, depending on the traffic situation on the road.
Call Doctor cares about its patients. That’s why we tailor individual plans for each and everyone after doctor’s assessment.
Yes, we provide doctor on call, nurse on call and Physiotherapist on call services in Dubai and Sharjah.
At the moment, we don’t accept health insurances. Once the treatment is done, the reimbursement claim form can be forwarded to us. Our doctor will sign and stamp it. We will provide all the necessary documents to support the claims.
Yes, we do provide nursing services at home on a daily, weekly and monthly basis. We ensure that all of them are DHA registered nurses.
Yes, we provide laboratory investigation services at home. We send a registered nurse to collect the blood samples at home. Tests are processed in the minimum possible time. We email the results to you as soon as they are available.
Yes, we offer Physiotherapy services at home, office, or Hotel at your convenience. We have a dedicated team of Physiotherapists who can provide physio session at your convenient time and place.
Yes, we provide injection services, Multivitamin Infusion, IV fluid therapy at the convenience of your Home, Office or Hotel. For more information please call 800 200 400.
No, we don’t attend emergency cases.
Cases which are not accepted by Call Doctor:
- Medico-Legal Cases
- Life-Threatening Cases
- Physical Abuse
- Substance Abuse
In these cases, please call 999 immediately.
No, we don’t have specialists on call, but we are working on it.
Yes, we have multinational and multilingual medical staff. Our doctors speak Russian, French, Arabic, Urdu and English.
All our General Physicians, Nurses, Physiotherapists licensed by the Dubai Health Authority.
